Thank you for shopping with Yorkshine ! We ship globally and are committed to delivering your custom-made products securely and efficiently. Here’s everything you need to know about our shipping process:
1. Processing Time (Before Shipping)
- Standard Processing: All orders require custom manufacturing. We begin processing your order immediately upon payment confirmation.
- Duration: Orders typically leave our warehouse within 2-3 business days (Monday-Friday, excluding holidays).
- Next Step: Once shipped, you’ll receive a shipping confirmation email with tracking details.
2. Shipping Methods & Costs
- Global Carriers: We partner with USPS,UPS, FedEx, and DHL for reliable international delivery.
- Free Shipping: For orders above US$50，we offer free shipping worldwide. Although it requires us to bear significant additional costs, we are happy to do so.
- Shipping Fees: Shipping costs vary based on destination, package weight/dimensions, and your selected service level:
- Standard Shipping: Estimated Delivery: 7-15 business days after dispatch. (Select your preferred carrier at checkout).
- Express Shipping:For an additional fee of US$20, we will ship your order via FEDEX or UPS for faster delivery. It typically takes 3-4 days for your order to arrive.
- Shipping Fees: Shipping costs vary based on destination, package weight/dimensions, and your selected service level:
- Multi-Country Orders: Orders shipping to multiple addresses incur separate shipping fees per destination.
3. International Shipping
- Worldwide Coverage: We ship to most countries. If your country isn’t listed during checkout, contact us immediately (sales@yorkshineleathertools.com) – we’ll gladly explore solutions.
- Customs & Import Duties:
- Our Commitment: As the shipper of record, we cover all customs duties and import taxes for your order. You will not be charged additional fees upon delivery.
- Why It Matters: High-value shipments often incur customs fees – rest assured, we handle these costs for you.
- Customs & Import Duties:
4. Delivery Timeframes & Tracking
- Estimated Delivery: Delivery times start counting after your order leaves our warehouse (processing time + transit time). Total timeframe is typically 9-17 business days from order date.Delivery to remote locations may be delayed by logistics. Purchase only if you can accept the longer wait time.
- Tracking Your Order:
- You will receive a shipping confirmation email with a live tracking link within 24 hours of dispatch.
- Please Note: Carrier tracking systems may take up to 48 hours to display current status after dispatch.
- Use the provided link to monitor your package’s journey in real-time.
- Tracking Your Order:
5. Potential Delays
- While we strive for on-time delivery, unforeseen circumstances can occur:
- High order volumes during peak seasons.
- Severe weather events or natural disasters.
- Extended customs clearance processing (though duties are paid).
- Carrier service disruptions.
- While we strive for on-time delivery, unforeseen circumstances can occur:
- We proactively monitor shipments and will communicate significant delays impacting your delivery date.
6. Our Commitment to You
- Custom Quality: Your products are meticulously crafted to order. We appreciate your patience – the attention to detail ensures a premium item worthy of the wait.
- Transparency: Clear tracking and timely updates are our priority.
- Problem Resolution: If you have any concerns about your shipment, we’re here to help.
Need Assistance?
- Contact our dedicated customer support team for any shipping questions:
- Contact our dedicated customer support team for any shipping questions:
- We aim to respond within 24 business hours.
Thank you for trusting us with your order!